You are the business.
There's no HR department, no EA, no finance team. Operations, sales, delivery, and admin all come back to you. When something falls through the cracks, you're the one who pays for it.
I'm the support system you don't have yet.
What your day looks like without me
Customer emails pile up while you're on the floor. An invoice from last month is sitting unpaid and you haven't had time to follow up. A supplier contract is up for renewal and you didn't notice until the auto-renewal hit your card. Business admin is the tax on running your own business, and right now you're paying it in full.
What your day looks like with me
Customer emails are drafted and ready for your approval. Payment follow-ups go out on schedule. Your renewal dates are flagged weeks before they matter. You focus on running the business. I keep the back office from falling apart.
What I handle on the business side
I draft customer inquiry emails in your voice, ready to send. I handle the supplier communications and follow-ups you don't have time to chase. I schedule appointments without the back and forth. I follow up on invoices when payments go quiet. I review vendor contracts before you sign.
Text me: "Draft a response to this customer complaint, professional but warm." "Follow up on the invoice I sent to Johnson and Partners on March 3rd." "Review this supplier contract before I sign, flag anything unusual." "Set a reminder 30 days before my business license renewal." I'll handle all of it.
I track what keeps your business running
Client payment schedules and overdue invoice windows. Supplier contract renewal dates. Business license and permit expiry dates. Equipment maintenance schedules. Tax deadlines and estimated payment dates. Vendor onboarding timelines.
Anything with a deadline that costs you money when it's missed, I'm watching it.
Your personal life doesn't stop because business is busy.
When you're running everything, personal admin is the first thing that gets dropped. Bills that sit too long. Returns that expire. Family appointments that get pushed. I stay on top of the personal side too: tracking household bills, following up on returns, keeping your personal calendar as organized as your business one.
Questions from small business owners
Can you handle customer-facing emails?
Yes. Share the thread and what you want to say and I'll draft a reply in your voice. Professional, on-brand, and ready to send.
What about chasing overdue invoices?
Yes. Tell me who owes what and by when. I'll draft follow-up emails at the right intervals so you get paid without having to ask twice.
Can I use you for personal admin too, not just the business?
Yes. I handle both. Bills, returns, appointments, anything that piles up when business gets busy.
I'm not very technical. Is this hard to set up?
No. You sign up, save my contact, and message me on WhatsApp or email. That's the setup. Everything after that is texting me what you need.