You built a store to sell. Not to manage email.
Running an ecommerce business generates a constant stream of operational work that has nothing to do with what makes you money. Supplier back-and-forth. Ad platform invoices. Chargeback disputes. Affiliate agreement renewals. Manufacturer contracts that auto-renew if you're not watching. All of it lands in your inbox, all of it needs a response, and none of it is growing your business.
I take that layer off your plate.
What your day looks like without me
You're writing supplier emails, chasing manufacturer quotes, logging ad invoices manually, and somewhere in there trying to figure out why a chargeback came in. A contract auto-renewed last month that you meant to renegotiate. An affiliate partnership email has been sitting unanswered for two weeks. The operational tax on running the store is eating time you should be spending on product, ads, and growth.
What your day looks like with me
Supplier emails are drafted and sent. Ad invoices are logged as they come in. You got a flag on the manufacturer contract two weeks before the auto-renewal. The chargeback dispute is written and ready to submit. You spend your hours on the decisions that move the business.
What I handle for your store
I draft supplier and manufacturer emails in your voice: quotes, negotiations, follow-ups, complaints. I write chargeback and dispute correspondence that's clear, factual, and professional. I log and categorize ad spend invoices from Meta, Google, TikTok, or wherever you run. I handle affiliate agreement and partnership emails. I manage contractor and freelancer communications. I research new suppliers, competitors, or markets before you make a decision.
Text me: "Draft a reply to this supplier pushing back on MOQ." "Log this Meta invoice under ad spend for Q2." "Write a chargeback response for this order, here are the details." "Research alternative suppliers for this product category." I'll handle all of it.
I track what auto-renewals and deadlines will cost you if missed
Supplier and manufacturer contract renewal dates. Affiliate and partnership agreement expiry windows. Platform fee increases and subscription renewals. Freelancer and agency contract terms. Seasonal campaign deadlines. Outstanding invoices from vendors and contractors.
The things that quietly cost you money when you're not watching them, I'm watching.
Running a store doesn't stop when you step away. Neither do I.
Personal admin doesn't pause because your store is busy. I track household bills, personal appointments, and anything that piles up when the business demands your attention. You stay on top of both without having to switch modes constantly.
Questions from ecommerce sellers
Can you help with supplier negotiations?
Yes. Share the context: what you're sourcing, your current terms, and what you're pushing for. I'll draft the email in your voice so it's firm, professional, and ready to send.
What about tracking ad spend and invoices?
Yes. Forward me invoices from Meta, Google, TikTok, or any ad platform and I'll log and categorize them. You'll have clean records when you need them.
Can you help with chargeback or dispute correspondence?
Yes. Share the details and I'll draft a clear, factual response. The kind that gets taken seriously.
Does this work if I run multiple stores or brands?
Yes. Tell me which store or brand a task is for and I'll keep everything organized by context.